Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During busy periods, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days (if available)

Please note that delivery times are estimates and may vary depending on your location, weather conditions, customs clearance, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery address and selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by customers.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delays

While we strive to deliver orders on time, unexpected delays caused by shipping carriers, customs, weather, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We will be happy to assist you.